SAP Knowledge Base Article - Preview

3538036 - Organization Chart not visible SuccessFactors mobile app - "Looks like the data isn't loading"

Symptom

  • The Organization Chart is not visible after the SuccessFactors Mobile app update.
  • The issue is experienced by users, with no permission changes occurring during the period.
  • The error message "Looks like the data isn't loading" is displayed.
  • The issue may occur in both Android or IOS devices.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Mobile

Product

SAP SuccessFactors Mobile all versions

Keywords

SuccessFactors, Mobile app, update, Organization Chart, not visible, Looks like the data isn't loading, INC9991850 , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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