3538162 - [2H 2024] Incorrect Current Workflow Status displayed in Diagnostic Tool - Employee Central

• In the Diagnostic Tool, Start Global Assignment workflows are not showing the correct Current Workflow Status.
• Despite the workflow being fully approved, the diagnostic tool still shows the workflow status as pending.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HCM

1. Start a Global Assignment workflow.
2. After the workflow is fully approved, check the Diagnostic Tool.
3. Despite the workflow being fully approved, the tool still shows the Current Workflow Status as PENDING.

The solution of this issue is currently under investigation. Please follow this KBA for updates.

Guide:

• New View and Enhancements to the Diagnostic Tool
• Using the Diagnostic Tool

KBA: 3468733 - Diagnostic Tool for Employee Central save transactions and workflows

INC10012789, KI2411, Diagnostic Tool, Workflow, Status, Pending, Approved, Start Global Assignment, release, 2H2024, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EC-DIA , EC Diagnostic Tools , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , LOD-SF-EC-WFL-TOL , Admin Tools, Pending Req, Admin Alerts, Check Tool , Bug Filed

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions