SAP Knowledge Base Article - Preview

3538213 - Removing Unnecessary Services from the Create Tab in Agent Desktop Customer Hub

Symptom

  • In the Agent Desktop Customer Hub, under the What would you like to do? section within the Create tab, some services, such as Installbase and/or Registered Product, are not needed.
  • Guidance is needed on how to remove these options.


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Environment

  • SAP Service Cloud Version 2 1.0
  • SAP Sales Cloud Version 2 1.0

Product

SAP Cloud for Customer core applications 2411

Keywords

Agent Desktop, Customer Hub, Create Tab, Remove Services, Registered Product, Installbase, SAP Service Cloud, SAP Sales Cloud, Extensibility , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , Problem

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