3538242 - Notifications for Workflow Approvals not appearing on Bell Icon

No notification on Home page - bell icon for approval of pending workflows.

SAP SuccessFactors Employee Central

1. Make a change to trigger a workflow for the employee
2. Receive a notification of a pending workflow approval via email
3. Log in or proxy as the Workflow approver
4. See the Workflow on Approval card in the Home Page
5. Click on the Bell Icon in the global header
6. See "No Data" under Notification tab.
7. 

Expected behavior.

The workflow approval requests will only appear under the To Do list, not on Notifications (bell icon).

As per Guide Accessing Workflows | SAP Help Portal :

You can access workflows a number of different ways, which can be specified based on home page or role-based permissions:

• Approval cards on the home page.

• To-Do Alerts when you select To-Dos in the global header.

• Pending Requests in subject users' People Profile

• Pending Requests on your mobile device.

Accessing Workflows | SAP Help Portal

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions