SAP Knowledge Base Article - Public

3538285 - Exclude Process Owners of 360 Reviews from Inactive User Purges

Symptom

With 2H 2024 we had the availability of item “MTR-9423 - Exclude Process Owners of 360 Reviews from Inactive User Purges” which is not available.

Environment

SAP SuccessFactors Performance Management

SAP SuccessFactors 360 Review

Reproducing the Issue

As per the 2H 2024 SAP release, MTR-9423 Exclude Process Owners of 360 Reviews from Inactive User Purges is introduced.

  1. Admin Center > Data Retention Management.
  2. Please click on Create New Purge Request
  3. In Select a purge request type:, Search for Inactive User Purge ; the option is not available.

Cause

Based on ECT-242229 Purge Inactive User Request Type Is Deleted for Employee Central as of Nov 15, 2024. 

Resolution

This feature is taken back because the Purge Inactive User request type, under which the 360 Reviews exclude option is provided, will be deleted in 2H 2024, and as a result, customers won't be able to access the feature. 

This information is updated in the detailed help article for MTR-9423.

Keywords

MTR-9423, performance, 360, exclude process owners, purge inactive users, DRTM, Manual Data Purge, Review forms  , KBA , LOD-SF-MTR , 360 Multi Rater , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions