SAP Knowledge Base Article - Public

3538310 - Multi-day Class Schedule on SAP SuccessFactors Learning

Symptom

  • In SAP SuccessFactors Learning, Users find it confusing when a class spans multiple days as it isn't clearly indicated in their view.
  • For example, If a class is scheduled for Monday, Tuesday, and Friday, it appears in the User's View as though users have the entire week's schedule available to them

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. Go to Learning Administration

2. Go to Classes and Create a Class

3. Add three Agenda to it as Monday, Tuesday, and Friday.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

4. Register a User

5. Now Go to Learning page and open the Class and Observe the Users View, it appears as though users have the entire week's schedule available to them.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Cause

Current System design

Resolution

  • Please note; This is a current system design that the users will see Monday-Friday in their course details page under registered class section.
  • Users have to click on the tile Monday-Friday in order to view the Break up of their class that is Monday, Tuesday, and Friday.

See Also

  • Unfortunately, at this moment, there are no Features/Configuration available within the product to make these changes in the course details page to view the Break up of the users class schedule.
  • If this feature is required to be implemented in the future road map of application in the admin side, it could be raised in the community portal via a new thread/query for an enhancement.
  • Enhancement: An enhancement request could be raised in the Customer community portal and with business reasons, the engineering team would look into this request based on the Kudos that it garners along with the reason of the request and they might implement.  How to submit enhancement ideas for SAP SuccessFactors Products.
  • Please follow the latest roadmap for updates on when this is planned for release. KBA 2576609 - How to find the SAP SuccessFactors Solutions Road Map.

Keywords

SAP SuccessFactors Learning, Multi-day Class, Schedule, offering, Agenda, register users, Course Details, Enhancement Request, KBA 2090228, Registered Class Section. , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning 2405