SAP Knowledge Base Article - Preview

3538489 - SAP Sales Cloud and SAP Service Cloud Version 2 is not sending any requests to the SAP Customer Data Platform

Symptom

In the process of integrating SAP C4C to SAP CDP, a success response is received at the C4C end but the requests containing the user data does not reach SAP CDP.


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Environment

  • SAP Customer Data Platform
    SAP Sales Cloud 
    SAP Service Cloud

Keywords

SAP C4C, SAP CDP, Connector Issue, User Data, CDP Integration, Communication Systems, Communication Configuration, Hostname, URL, API Path, No Triggers. , KBA , CEC-CDP , SAP Customer Data Platform , How To

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