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3538761 - Healthcheck is Not Successful Error Seen in Desktop Agent When Connecting to Tenant in SAP Build Process Automation

Symptom

"Healthcheck is not successful. It seems that the tenant is unavailable (https://yourTenantURL)" when trying to add tenant in desktop agent

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Build Process Automation (SBPA)
  • SAP Intelligent Robotic Process Automation (Intelligent RPA)

Product

SAP Build Process Automation all versions ; SAP Intelligent Robotic Process Automation all versions

Keywords

SBPA, SPA, IRPA, Agent, Tenant, Factory, Add, Error, Failed , KBA , CA-ML-IPA , IPA , BPI-PA , SAP Build Process Automation , Problem

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