SAP Knowledge Base Article - Preview

3538943 - Data Services Designer 4.x hanging and crashing when opening objects

Symptom

  • When opening objects, Designer becomes slow or unresponsive and sometimes even crashes. 
  • The crash log shows the following error:

    "AL_Designer DLL Stopped responding and was closed

    Description
    A problem caused this program to stop interacting with Windows.
    Faulting Application Path: %LINK_DIR%\SAP BusinessObjects\Data Services\bin\AL_Designer.exe

    Problem signature
    Problem Event Name:    AppHangB1
    Application Name:    AL_Designer.exe
    Application Version:    14.3.2.486
    Application Timestamp:    64520ae7
    Hang Signature:    2dc3
    Hang Type:    134217728
    OS Version:    10.0.20348.2.0.0.400.8
    Locale ID:    1033
    Additional Hang Signature 1:    2dc355d4af77600e515a443e08894a3d
    Additional Hang Signature 2:    58fc
    Additional Hang Signature 3:    58fcc3245c3664f2d7e6d0e942dcdbd2"


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Environment

  • Windows OS

Product

SAP Data Services 4.3

Keywords

SAP Data Services Designer, latency issue, object opening, crash, on-prem repositories, Azure Cloud, file path update. , KBA , EIM-DS-DES , User Interface/Designer , EIM-DS-CON , Connectivity , EIM-DS-EXE , Job Execution , Problem

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