SAP Knowledge Base Article - Public

3539113 - Workzone: timeout issue when accessing workspace members

Symptom

  • When you attempt to access workspace members for at least two separate workspaces within the production instance.
  • These pages fail to load for all users, indicating a timeout.

Environment

SAP SuccessFactors Work Zone

Reproducing the Issue

  1. Navigate to affected workspaces.
  2. Click on the "members" hyperlink.
  3. The page fails to load.

Cause

The root cause of the issue has been identified as a long query leading to the member list display.

Resolution

The solution to this issue is planned to be fix in next R601 release at Jan-22-2025.

See Also

3431472 - WorkZone - Missing users in Member List view - SAP for Me

Keywords

Workzone, workspace members, timeout, SAP SuccessFactors Work Zone, DWS-14127,  INC9194649. , KBA , LOD-SF-SWZ-WRK , Workspaces and Templates , Problem

Product

SAP SuccessFactors Work Zone all versions