SAP Knowledge Base Article - Public

3539288 - Blank Login dialog tab is shown in Powerpoint for Office 365 in SAP Analytics Cloud Add-in

Symptom

  • An error occurs when attempting to register Tenant/Domain in M365 for SAP Analytics Cloud.
  • The issue is suspected to be similar to a previously resolved issue for Excel, but it persists for PowerPoint.
  • The error message displayed is: "set-OrganizationAddInOverrides: There was an error uploading the Add-In."
  • However when entering command get-OrganizationAddInOverrides the add is listed.

Environment

  • SAP Analytics Cloud (Enterprise)

Reproducing the Issue

  1. Attempt to register the Tenant/Domain using the command "set-OrganizationAddInOverrides" in Powershell or Command prompt.

  2. Confirm if the add in is installed with command get-OrganizationAddInOverrides
  3. See entry with ProductID 936cdfe6- bcc5-44f2-9213-0d9ab9dc905d is listed.

Cause

  • Microsoft confirmed this issue has been identified with the Office 365 plugin interface and fixed. 

Resolution

  • Before re-deploying the PPT Add-in please clear the Add in Cache as shared in Step 6 in the Tenant Configuration | SAP Help Portal.
  • Once the cache is cleared then the add needs to be re-deployed.

See Also

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Keywords

M365, SAP Analytics Cloud, Tenant, Domain, Register, Error, set-OrganizationAddInOverrides, Excel, PowerPoint, Troubleshooting, KB0524654, KB0218155, Onboarding_PPT_en.pdf, 2280022. , KBA , LOD-ANA-OF-PPA , To track incidents for SAC add-in for MS PPT , Problem

Product

SAP Analytics Cloud all versions

Attachments

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