3539300 - Instance Refresh Failure with Error Code: CLEAR_CACHE_JOB_MISSING

• An instance refresh failed.
• The error code associated with this failure is CLEAR_CACHE_JOB_MISSING.

SAP SuccessFactors HCM Suite

1. Initiate an instance refresh from your environment.
2. Observe the failure of the refresh process and the error code CLEAR_CACHE_JOB_MISSING.

IRT might get reverted due to delays in processing Instance Refresh (IR) jobs

The engineering team is working on a solution to avoid this issue in the future. In the meantime, if you receive the error code "CLEAR_CACHE_JOB_MISSING", open a case do the component LOD-SF-PLT-IRT. 1296527 - How to create a support case for SAP Support - SAP for Me - SAP for Me.

For the support team, please go to Internal memo for more information.

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