SAP Knowledge Base Article - Public

3539390 - Create button for time events is greyed out despite having permission to do so

Symptom

Some employees are not able to create time events through the time sheet UI as the create button is greyed out

Environment

  • SF employee central
  • Time Tracking

Reproducing the Issue

  1. View Time Sheet for.... *Affected employee*
  2. Ensure you are maintaining for current or past day
  3. Create button for time events is greyed out

Cause

RBP configuration issue

Resolution

If you do not have permission to create time sheet entries, this functionality will show as greyed out.

  1. Go to 'View User Permissions'
  2. Enter details of affected employee and display permissions
  3. Check validity for EmployeeTimeSheetEntry 

If this is not set as per below documentation, the recording button is not present for working times which will
also block time event creation in the UI

https://help.sap.com/docs/SAP_SUCCESSFACTORS_EMPLOYEE_CENTRAL/68de09dff990417b9f0acf6ccc13a14d/ee07670594e84360a7b142ad46918884.html 

Keywords

permission, working time, RBP , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-TTR-CIO , Clock In/ Clock Out , Problem

Product

SAP SuccessFactors HCM Core all versions