3539404 - What to Expect When Logging In to SuccessFactors During Release/Maintenance

During major releases, we often receive questions from customers about what they can expect when trying to log in to SuccessFactors.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors HCM

1. Open a Web Browser
2. Use a SuccessFactors Login URL during the exact release period
3. A message is displayed

Expected Behavior

• When an instance is accessed, a message similar to the screenshot above is typically displayed.
• If login issues described in KBA 2731175 - Integration: SuccessFactors Maintenance / Release Window and Service Impact Issues - SAP for Me are encountered, a case should be raised to LOD-SF-PLT.

KBA 2731175 - Integration: SuccessFactors Maintenance / Release Window and Service Impact Issues - SAP for Me

Major Release, 2H Release, Second Half Release, 1H Release, First Half Release, System Maintenance, SuccessFactors Updates, Release Point of View, Customer Login Experience During Release, Release Countdown, System Message During Release, Customer Experience During Release, Login Message During Maintenance, Release Notification Message, Maintenance Downtime Notification , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To