SAP Knowledge Base Article - Public

3539468 - Recurring deduction and one time deduction cards are appearing in full profile despite Deductions Management not being enabled in Provisioning --2H2024

Symptom

Recurring deduction and one time deduction cards are appearing in full profile despite Deductions Management not being enabled in Provisioning.

Error message is displayed in those cards: Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: 404. 

If you click on the Question mark located next to the error code 404, a message will be displayed stating: "The RecurringDeduction Entity is not enabled for the company in provisioning."/"OneTimeDeduction Entity is not enabled for the company in provisioning."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
 

Environment

SAP SuccessFactors HCM Core 2411
SAP SuccessFactors Employee Central

Reproducing the Issue

1. Go to Provisioning and confirm that Deductions Management is NOT enabled.

2. Log into instance and go to full profile, Compensation. it can be seen recurring deduction and one time deduction cards are appearing. 

Resolution

Engineering team has fixed this issue and it will be resolved with 2505 release. 

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

KI2411, Error code 404, RecurringDeduction, OneTimeDeduction
, KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

Product

SAP SuccessFactors Employee Central 2411 ; SAP SuccessFactors HCM Core all versions