Symptom
Recurring deduction and one time deduction cards are appearing in full profile despite Deductions Management not being enabled in Provisioning.
Error message is displayed in those cards: Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: 404.
If you click on the Question mark located next to the error code 404, a message will be displayed stating: "The RecurringDeduction Entity is not enabled for the company in provisioning."/"OneTimeDeduction Entity is not enabled for the company in provisioning."
Environment
SAP SuccessFactors HCM Core 2411
SAP SuccessFactors Employee Central
Reproducing the Issue
1. Go to Provisioning and confirm that Deductions Management is NOT enabled.
2. Log into instance and go to full profile, Compensation. it can be seen recurring deduction and one time deduction cards are appearing.
Resolution
Engineering team has fixed this issue and it will be resolved with 2505 release.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords