Symptom
The files uploaded in the standard application field "bkgrndChkAttachment" cannot be downloaded when selecting 'Internally-Uploaded Attachments' using the Print or Save feature.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open the candidate's job application on the Legacy Applicant Workbench.
- Select Action > Print or Save.
- Select All Attachments -> Internally-Uploaded Attachments.
- Click Print/Download.
- It shows 'No attachments found for selected candidates' while there are attachments in the field "bkgrndChkAttachment".
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed on 1H 2025 release (b2505). For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
Download the attachment from the application page.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
RCM-145442, RCM, download, attachment, Print or Save, internal, recruiter, hiring manager , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed