SAP Knowledge Base Article - Public

3539481 - Print or Save - Unable to download attachments from the application field "bkgrndChkAttachment" - Recruiting Management

Symptom

The files uploaded in the standard application field "bkgrndChkAttachment" cannot be downloaded when selecting 'Internally-Uploaded Attachments' using the Print or Save feature.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open the candidate's job application on the Legacy Applicant Workbench.
  2. Select Action > Print or Save.
  3. Select All Attachments -> Internally-Uploaded Attachments.
  4. Click Print/Download.
  5. It shows 'No attachments found for selected candidates' while there are attachments in the field "bkgrndChkAttachment".

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 1H 2025 release (b2505). For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

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Workaround

Download the attachment from the application page.

See Also

Keywords

RCM-145442, RCM, download, attachment, Print or Save, internal, recruiter, hiring manager , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed

Product

SAP SuccessFactors Recruiting all versions