SAP Knowledge Base Article - Public

3539595 - Custom Card Title stored in default locale despite editing in another locale

Symptom

The title of a Custom Card is stored in the system default locale, even when it is edited in a different locale.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to LMS > set current locale to English UK >
  2. Select Custom Cards > Edit a card > Click Next
  3. Directly edit the Card Title field > Save the change
  4. Edit the Customer Card again > Go to Card tab > Click the globe icon > Notice that the card title is stored in 'Chinese' locale, which is the default system locale.

Cause

Resolution

This is an expected behavior. The text entered in Card Title field will be stored in system default locale even Admin is editing the title in another locale. 

System default locale can be changed to the most commonly used locale.

Navigate to LMS > Reference > Manage Labels > Locales > edit the desired locale > Summary tab > check the 'Default' checkbox > Apply Changes

See Also

Keywords

Custom Card, Title, default locale, editing, different locale, Card tab, globe icon , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem

Product

SAP SuccessFactors Learning all versions