SAP Knowledge Base Article - Public

3539647 - Incorrect Display of Background Job Status During Content Import

Symptom

  • During the Content Import Process in SAP SuccessFactors Learning, the Background Job Status Page is not displaying correctly.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to Learning Administration
  2. Goto Import Content
  3. Add New Content and Initiate the content import process 
  4. Select the Server location and Import files.
  5. Now Schedule the Job and click Finish
  6. Observe that the background job status is not displaying correctly. [Description field and Status will be Blank]

     Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely   coincidental. 

Cause

The User doesn't has all the necessary Background Job Permissions.

Resolution

Ensure that the User Role has all the necessary Background Job Permissions like 'View All Background Job' and 'View User Background Job' in order to view the Description and Status field .

Keywords

SAP SuccessFactors Learning, content import, background job status, incorrect display, Description, Status, Blank field, permissions, user role, Background Job schedule , KBA , LOD-SF-LMS-IMP , Import Data Tool , Problem

Product

SAP SuccessFactors Learning 2405

Attachments

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