SAP Knowledge Base Article - Public

3539702 - How to Replicate Business Partner IDs

Symptom

Perform the following steps if S/4 business partner IDs are needed on SAP Sales/Service Cloud side. This is only relevant for S/4HANA Private Cloud (and On Premise).

Environment

SAP Sales and Service Cloud Version 2

Resolution

1.Synchronize periodically HR employees with business partner model using transaction /SHCM/BUPA_SYNC_S.
2.Send out HR employees using IDoc HRMD_A_CFS. This will create the employee on Sales Cloud side.
3.Send out employee business partners with business partner SOAP messages. This will enhance the employee on Sales Cloud side created in step 2 with the ID mapping for business partner ID and UUID.

Keywords

Service, Sales, Cloud, Version 2, Replicate, Business Partner , KBA , CEC-CRM-SRVO , Service Order for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0