Symptom
- An error is encountered when attempting to modify the event reason from Rehire to Hire from PDC
- The error message states: "You're not allowed to change the event reason if the event is also changed from Rehire to Hire. Ensure that changing the event reason for this record does not change the event or employment status."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Modify the event reason from Rehire to Hire as Admin or Hiring Manager from PDC
- Error is encountered
Cause
The issue is caused by a configuration setting in the system that prevents the event reason from being changed if the event is also changed from Rehire to Hire
Resolution
Refer to the SAP Note 3356218 for a detailed solution to this issue
If customer would like to bypass to proceed and for testing purposes only. Edit the Event type or make Employee Status set to Inactive of the Event Reason from Manage Organization, Pay and Job Structures
Note:
The above workaround is only encouraged for testing purposes or done from the customer lower QA environment. For production, please refer to the SAP Note provided.
See Also
Keywords
onboarding, obx, event reason, You're not allowed to change the event reason if the event is also changed from Rehire to Hire. Ensure that changing the event reason for this record does not change the event or employment status, rehire to hire, pdc , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem