Symptom
- Learn how to locate and add extension fields in Agent Desktop after they have been replicated from SAP Cloud for Customer (C4C).
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Environment
- SAP Service Cloud Version 2 1.0
- SAP Sales Cloud Version 2 1.0
Keywords
Extension Fields, Agent Desktop, Configure Agent Desktop, phoneCallCreateSBS, SAP C4C, UI View, Extensibility Admin , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , Problem
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