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3540001 - Agent Lifecycle Management: Multiple errors when testing the FTP Server connection

Symptom

The following errors appears when testing the FTP Server connection: [EXCEPTION--An Exception has occurred--] java.lan.RuntimeException: FTP Server connection could not be established. Caused by: com.jscape.util.k.a.d: Connection timeout.

This article aims to guide you on one of the possible causes of this exception.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Sales Performance Management  

  • Agent Lifecycle Management

Product

SAP SuccessFactors Agent Lifecycle Management 2025

Keywords

Time out, FTP Server, Exception, ALM, PPO, Connection. , KBA , CEC-SAL-PPO , SuccessFactors Agent Lifecycle Management , Problem

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