SAP Knowledge Base Article - Preview

3540029 - On Creating a New Ticket from the Registered Product Screen, for Field Installation Point Value is Blank

Symptom

The value is not auto-determine within field Installation Point, when creating new ticket from the ticket facet of registered product.


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Environment

SAP CLOUD FOR CUSTOMER.

Product

SAP Cloud for Customer core applications 2411

Keywords

Installation Point field, Registered Product, Customer Role , Ticket facet , New Ticket  , KBA , LOD-CRM-SRP , Service Request Processing , LOD-LE-IBA-IPO , Installation Point , LOD-LE-IBA , Installed Base Data Management , Problem

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