SAP Knowledge Base Article - Public

3540034 - In the business rules only the External Code of the picklist is displayed for some fields instead of showing the description and code in parentheses -2H 2024

Symptom

Certain fields are displaying the picklist's External Code in the rules.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Configure Business rule.
  2. Open an existing rule which is of created with 'Basic' scenario.
  3. External Code of picklist is displayed for some fields (Expected is description and external code in parentheses).

Cause

For legacy rules which have not been made stable for transport (which is independent of whether they are basic or scenario-based rules) and which contain an EC picklist value, the migration happens on the fly when such a rule is displayed in "Configure Business Rules". An error was introduced that the label is not retrieved during the migration. After the rule is migrated, the rule will show the label again.

We recommend very strongly to perform this migration (either via Check Tool or by saving the rule via the UI). 

Resolution

Engineering team will fix the error for not showing the label for the "on the fly" migration in the next release.

Workaround:

After opening the rule for editing and saving without making any changes, the Description + Code field reappeared as expected (Note: The last updated by and time would be updated if save is done).

Keywords

INC10072479, Rules, Configure business rule, basic scenario, picklist, external code, description, parentheses, Basic, picklist's External Code, LOD-SF-EC-BCI, 2H2024, KI2411, b2411. , KBA , LOD-SF-EC-JOB-RUL , Job Info Business Rules , LOD-SF-EC , Employee Central , Known Error

Product

SAP SuccessFactors Employee Central 2411