SAP Knowledge Base Article - Public

3540051 - The Quick action template window that pops up does not show the entire error message unless the user clicks on it multiple times

Symptom

The Quick action template window that pops up does not show the entire error message unless the user clicks on it multiple times.

*Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental*

Environment

SAP SuccessFactors Employee Central - Employee Central Quick Actions

Reproducing the Issue

Prerequisite - 

  1. Configured Employee Central Quick Action Template, refer to Configuring an Employee Central Quick Action Template | SAP Help Portal. 
  2. 'onSave' rule which triggers the error message is configured in Job Information.

Steps- 

  1. Proxy as Manager.
  2. Navigate to Quick Action and select Manage My Team.
  3. Select the Direct Reports and click on 'Actions'.
  4. Choose the Quick Action Template configured [let's say, Return from Suspension].
  5. Add the data and click on Save.
  6. Firstly, it shows an error message as symbol.
  7. Click on the error symbol, it shows error message.

Resolution

From 2H 2024 release, message popover now opens consistently on save if there are any error messages in Employee Central Quick Actions. 

See Also

Configuring an Employee Central Quick Action Template | SAP Help Portal

Keywords

INC8186837, employee central quick action, message, multiple, time, error, onsave, rule, job information, template, ECT-236047, 2H 2024, b2411, KI2411
, KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central 2411