3540053 - Revenue Still Calculated for Non-billable Service Items in SAP S/4HANA Cloud Public Edition

Symptom

When creating a service order with item category SVPN (Non-billable Service Item), the system still calculates revenue for the item, although the expected revenue recognition should be 0.

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

SAP S/4HANA Cloud Public Edition, Service order, Non-billable service Item, SVPN, Revenue recognition, Pricing condition, Fixed price , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , CRM-S4-BF-PR-2CL , S4CRM: Pricing (Public Cloud) , Problem

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