SAP Knowledge Base Article - Preview

3540132 - Service Tickets are not Getting Sorted Based on the Status Code

Symptom

In the Ticket's OWL (Object Work List), tickets are not getting sorted in an ascending order as per status number-code.


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Environment

SAP CLOUD FOR CUSTOMER.

Product

SAP Cloud for Customer core applications 2411

Keywords

Ticket Status, Sorting, Ascending Order, Adaptation, Ascending Code, Ascending Description , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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