Symptom
In the Ticket's OWL (Object Work List), tickets are not getting sorted in an ascending order as per status number-code.
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Environment
SAP CLOUD FOR CUSTOMER.
Product
SAP Cloud for Customer core applications 2411
Keywords
Ticket Status, Sorting, Ascending Order, Adaptation, Ascending Code, Ascending Description , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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