SAP Knowledge Base Article - Public

3540347 - Employee Central Quick Actions for emergency contact or other picklist field are showing external code in the picklist

Symptom

Employee Central Quick Actions for emergency contact or other picklist field are showing external code in the picklist

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central - Employee Central Quick Actions
  • SAP SuccessFactors Employee Central - Emergency Contact Information

Reproducing the Issue

  1. Proxy as :test user manager
  2. Manage My team
  3. Select user: test user
  4. Action
  5. Change Emergency Contacts
  6. Add
  7. Select Relationship:

Result: label and external code are showing

External code : relation_Child , relation_Other , relation_Parent , relation_Spouse

Cause

working as design

Resolution

  • This is working as expected. 
  • Quick actions will show the external code. This was part of requirement

Note: if you want us change the design or If you'd like to have this considered as part of a future release,please raise an enhancement idea :

you can do this on our Influence Tool at https://influence.sap.com/successfactors Or 2090228 - How to submit enhancement requests for SAP SuccessFactors products

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Configuring an Employee Central Quick Action Template

See Also

  • 3483830 - Unable to add Employee Central Quick Action for View and Change Emergency Contact in Manage data
  • 3458083 - Employee Central Quick Actions do not respect field-level permission
  • Influence Tool at https://influence.sap.com/successfactors Or 2090228 - How to submit enhancement requests for SAP SuccessFactors products.

Keywords

INC10002495, picklist ,  External code, Employee Central Quick Actions, ECT-244702, Employee Central Quick Action Template, Manage my team  , KBA , LOD-SF-EC-PER-ECO , Emergency Contact Details , Problem

Product

SAP SuccessFactors HCM Core all versions