Symptom
Employee Central Quick Actions for emergency contact or other picklist field are showing external code in the picklist
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central - Employee Central Quick Actions
- SAP SuccessFactors Employee Central - Emergency Contact Information
Reproducing the Issue
- Proxy as :test user manager
- Manage My team
- Select user: test user
- Action
- Change Emergency Contacts
- Add
- Select Relationship:
Result: label and external code are showing
External code : relation_Child , relation_Other , relation_Parent , relation_Spouse
Cause
working as design
Resolution
- This is working as expected.
- Quick actions will show the external code. This was part of requirement
Note: if you want us change the design or If you'd like to have this considered as part of a future release,please raise an enhancement idea :
you can do this on our Influence Tool at https://influence.sap.com/successfactors Or 2090228 - How to submit enhancement requests for SAP SuccessFactors products
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide: Configuring an Employee Central Quick Action Template
See Also
- 3483830 - Unable to add Employee Central Quick Action for View and Change Emergency Contact in Manage data
- 3458083 - Employee Central Quick Actions do not respect field-level permission
- Influence Tool at https://influence.sap.com/successfactors Or 2090228 - How to submit enhancement requests for SAP SuccessFactors products.
Keywords
INC10002495, picklist , External code, Employee Central Quick Actions, ECT-244702, Employee Central Quick Action Template, Manage my team , KBA , LOD-SF-EC-PER-ECO , Emergency Contact Details , Problem