SAP Knowledge Base Article - Public

3540501 - Error Occurs When Copying Existing Approval Process

Symptom

An error occurs when attempting to copy and save existing approval processes for Purchase Order or Supplier Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Navigate the Approval Processes view.
  3. Select the approval process for Purchase Orders.
  4. Click on Copy.
  5. Click on Save and Close.

The system dumps after loading for a few minutes.

Cause

The Approval Process for Purchase Order contains an employee that is no longer available in the company, so the system cannot copy the Approval Process and add the same employee.

Resolution

Please open a case since this needs to be corrected by development team.

Keywords

Approval Process, Purchase Order, Supplier Invoice, System Dump, Performance Issue, Timeout Error, Copy Approval Process, Save Draft , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To

Product

SAP Business ByDesign all versions