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SAP Knowledge Base Article - PublicSymptom
How to perform the configuration of the filter that will appear in Global Search.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Sales Cloud V2
SAP Service Cloud V2
Reproducing the Issue
1. Login into the system.
2. Open global search and click in the filters icon.
3. Select the entity desired.
The default filters will appear.
Resolution
To modify the filters:
1. Go to the "Settings" > "All settings"
2. Search for "Filter Configuration"
3. Select the entity that need to be modified
4. Choose the filed as per the necessity
After saving, when using Global Search the filter that will appear, are the ones configured.
Keywords
Filters, Global Search, Search, Entity, How To, Filter Configuration , KBA , CEC-CRM-SRH , Search for SAP Sales/Service Cloud , How To
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