Symptom
Payment information block shows "Looks like something went wrong" on the Full Profile of the Latest People Profile
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
- Full People Profile
- Payment Information
Reproducing the Issue
1. Navigate to Configure People Profile
2. Note that for Payment Information, Visible on Full Profile is checked
3. But on Full Profile, the payment information block shows "Looks like something went wrong"
Cause
The engineering team has confirmed that this is a defect.
Resolution
- The fix for this issue is planned to be deployed on 1H 2025 release (b2505).
- For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
- Currently, no workaround is available.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2411, 2H 2024, Payment information not displayed, Payment information error, Error code:400, Please try again, if the issue persists, please contact your system administrator, Latest people profile, Issues have occured in the Configuration UI metadata transformer: Cannot invoke"String.IndexOf(String)" because "resolver" is null, WEF-160185, INC10058727 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error