SAP Knowledge Base Article - Public

3540573 - Payment information block shows error on Full Profile - 2H 2024

Symptom

Payment information block shows "Looks like something went wrong" on the Full Profile of the Latest People Profile

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

  • Full People Profile
  • Payment Information

Reproducing the Issue

1. Navigate to Configure People Profile

2. Note that for Payment Information, Visible on Full Profile is checked

3. But on Full Profile, the payment information block shows "Looks like something went wrong"

Cause

The engineering team has confirmed that this is a defect.

Resolution

See Also

Keywords

KI2411, 2H 2024, Payment information not displayed, Payment information error, Error code:400, Please try again, if the issue persists, please contact your system administrator, Latest people profile, Issues have occured in the Configuration UI metadata transformer: Cannot invoke"String.IndexOf(String)" because "resolver" is null, WEF-160185, INC10058727 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

Product

SAP SuccessFactors Employee Central 2411