Symptom
When you are trying to search an employee name in the Person Search in the Data Subject Information Report and receive the below error message:
Error in retrieving saved language configuration:
{"requestUri":"/odata/v2/restricted/EMMonitoredProcess,Attachment,InformationDataSubjectRequest,InformationDataSubjectResult,InformationDataSubjectReport,InformationDataSubjectPurposeConfiguration,InformationDataSubjectConfigurationTemplate/InformationDataSubjectConfiguration Template?$select=reportLanguage&$filter=externalCode%20eq%20'default'","statusCode":403,"statusText":","'headers":[],"body":"{\n\"error\" : {n\"code\" : \"COE_GENERAL_FORBIDDEN\", \"message\" : {\n\"lang\" : \"en-US\", \"value\" : \"[COE0020]No permission!\"\n}\n}\n}"}
Environment
SAP SuccessFactors
Reproducing the Issue
To reproduce the Issue:
-
-
- Access "Data Subject Information" from Admin Center.
- Select the Data Subject Search.
- Click on Person Search.
- In the Search Person try to search a person name.
- View above error message.
-
Cause
The issue is caused by missing permissions, specifically the "Admin Access to MDF OData API" permission.
Resolution
To Assign this permission.
-
- Search "Manage Permission Roles" from Admin Center.
- Edit the Permission Role which is being used for "Data Subject Information".
- Check the Permission “Admin access to MDF OData API".
- Save the changes.
Please also check if these other ones are granted too:
- Administrator Permissions > Admin Center Permissions > Read Execution Manager Event Payload or Event Report
- Administrator Permissions > Admin Center Permissions > Read Execution Manager Events
- Administrator Permissions > Admin Center Permissions > Configure/Sort Information on Data Subject
- Administrator Permissions > Manage Integration Tools > OData API Attachment Import
- Administrator Permissions > Admin Center Permissions > Enable Information on Data Subject
- Administrator Permissions > Admin Center Permissions > Search Information on Data Subject
- Administrator Permissions > Admin Center Permissions > Print Information on Data subject
Perform an OData Metadata Refresh:
- Admin Center > OData API Metadata Refresh and Export > Refresh Metadata Cache
Kindly ensure you are giving the required permission as per your requirements. Refer the documentation: Configuring the Information Report | SAP Help Portal
See Also
- 2646970 - Data Subject Information Report - Error 'Error fetching report list' - SAP for Me
- 2626798 - Data Subject Information Report - Permission odata_api_admin_attachment_import is required - SAP for Me
- 2676973 - Getting error Permission execmanager_read_events_sys_admin is required while generating SuccessFactors Data Subject Information - SAP for Me
- 2171588 - OData API Metadata Refresh and Export in SuccessFactors Cloud - SAP for Me
Keywords
Data Subject Information, Person Search, Error in retrieving saved language configuration, Data Subject Information report, permissions, No permission!, COE_GENERAL_FORBIDDEN, [COE0020]No permission!, statusCode":403 , "statusText":", Data Subject Report, Error, Permissions, MDF OData API, COE_GENERAL_FORBIDDEN, COE0020. , KBA , LOD-SF-INT-ODATA , OData API Framework , Problem