3540612 - Data Subject Information Report - Error 'Error in retrieving saved language configuration'

When you are trying to search an employee name in the Person Search in the Data Subject Information Report and receive the below error message:

Error in retrieving saved language configuration:
{"requestUri":"/odata/v2/restricted/EMMonitoredProcess,Attachment,InformationDataSubjectRequest,InformationDataSubjectResult,InformationDataSubjectReport,InformationDataSubjectPurposeConfiguration,InformationDataSubjectConfigurationTemplate/InformationDataSubjectConfiguration Template?$select=reportLanguage&$filter=externalCode%20eq%20'default'","statusCode":403,"statusText":","'headers":[],"body":"{\n\"error\" : {n\"code\" : \"COE_GENERAL_FORBIDDEN\", \"message\" : {\n\"lang\" : \"en-US\", \"value\" : \"[COE0020]No permission!\"\n}\n}\n}"}

SAP SuccessFactors

To reproduce the Issue:

1. 1. 1. Access "Data Subject Information" from Admin Center.
      2. Select the Data Subject Search.
      3. Click on Person Search.
      4. In the Search Person try to search a person name.
      5. View above error message.

The issue is caused by missing permissions, specifically the "Admin Access to MDF OData API" permission.

To Assign this permission.

1. 1. Search "Manage Permission Roles" from Admin Center.
   2. Edit the Permission Role which is being used for "Data Subject Information".
   3. Check the Permission “Admin access to MDF OData API".
   4. Save the changes.

Please also check if these other ones are granted too:

• Administrator Permissions > Admin Center Permissions > Read Execution Manager Event Payload or Event Report
• Administrator Permissions > Admin Center Permissions > Read Execution Manager Events
• Administrator Permissions > Admin Center Permissions > Configure/Sort Information on Data Subject
• Administrator Permissions > Manage Integration Tools > OData API Attachment Import
• Administrator Permissions > Admin Center Permissions > Enable Information on Data Subject
• Administrator Permissions > Admin Center Permissions > Search Information on Data Subject
• Administrator Permissions > Admin Center Permissions > Print Information on Data subject

Perform an OData Metadata Refresh:

•    Admin Center > OData API Metadata Refresh and Export > Refresh Metadata Cache

Kindly ensure you are giving the required permission as per your requirements. Refer the documentation: Configuring the Information Report | SAP Help Portal

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