Symptom
Why is the External Users tab missing in Switch page view and Home Page Management?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Work Zone
Reproducing the Issue
- Log in Workzone
- Click on the Switch page view
- External Users tab is missing
or
- Log in Workzone
- Navigate to Administration Console > Area & Workspace Configuration > Home Page
- External Users tab is missing
Cause
The option to Allow external users to access workspaces is disabled.
Resolution
1. Go to the Administration Console.
2. Navigate to Feature Enablement > Features.
3. Enable the option "Allow external users to access workspaces."
See Also
Keywords
external, home page, external users, Switch page view, Home Page Management , KBA , LOD-SF-SWZ-HOM , Custom Home Page , Problem
Product
SAP SuccessFactors Work Zone all versions