SAP Knowledge Base Article - Public

3540637 - Error When Creating Subsequent Credit for Invoice

Symptom

System shows "Invoice document ABC not found or not valid" at the bottom of the screen when attempting to create a new subsequent credit. (ABC represents the selected invoice/credit memo document to create subsequent credit on)

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing Work Center.
  2. Go to Supplier Invoice and Credit Memo View.
  3. Enter Invoice ID ABC, and highlight the invoice.
  4. Select New - Subsequent Credit button.
  5. You receive the message "Invoice document ABC not found or not valid".

Cause

Invoice ABC only contains one additional cost debit item. 

Resolution

The creation of a subsequent credit is only supported when it refers to posted invoice items or credit memo items and increases the credit on the invoice or reduces the debt on the credit memo. It is not supported for additional cost debit items. For more information, please check Help Portal: Create a Subsequent Credit or Debit 

See Also

Help Portal: Create a Subsequent Credit or Debit 

Keywords

Subsequent Credit, Additional Cost Debit Item, Supplier Invoice, Invoice document not found or not valid , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions