SAP Knowledge Base Article - Preview

3540718 - Intermittent SMTP Connection Failure in SAP Integration Suite

Symptom

  • An existing integration in SAP Integration Suite, which has been running successfully for several months, experiences intermittent failures.
  • The integration connects to an on-premise SMTP server.
  • The error message received is: "Could not connect to SMTP host: prsmtp.grainger.com, port: 587, response: 554"


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Environment

SAP Integration Suite

Product

SAP Integration Suite all versions

Keywords

SAP Integration Suite, SMTP, Connection Failure, Intermittent, SMTP host, prsmtp.grainger.com, port 587, response 554, cpi , KBA , LOD-HCI-PI-RT , Integration Runtime , Problem

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