SAP Knowledge Base Article - Public

3540960 - Token for a Custom Field is showing the decimal separator as a dot instead of comma in the Offer Letter - RCM

Symptom

A custom token tied to a custom field is incorrectly rendering the value in the Offer Letter. It displays correctly in the field in the UI, but when the token renders the information in the Offer Letter, it’s incorrect.

The token should display as “34,0%”, instead it displays “34.0%”.

This only occurs with custom fields. The standard field works correctly.

Environment

SAP SuccessFactors Recruiting Management

Resolution

This is a known issue, and Engineering is targeting the fix to b2505 release, scheduled to be deployed on April 14th, 2025 for Preview, and on May 16th, 2025 for Production.

Keywords

offer, letter, separator, value, comma, dot, point, currency, percent, field, number, token. , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Known Error

Product

SAP SuccessFactors Recruiting all versions