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SAP Knowledge Base Article - PreviewSymptom
- Unable to log in SAP SuccessFactors Incentive Management.
- Error message appears: "Invalid user\/password or account is locked out."
- SSO is enabled.
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Environment
SAP SuccessFactors Sales Performance Management
- Incentive Management on Legacy Hana
- Incentive Management on Legacy Oracle
Product
SAP SuccessFactors Incentive Management 2025
Keywords
SSO, Audience, Incentive Management, SP entityID , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , Problem
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