SAP Knowledge Base Article - Public

3541690 - Active Opportunities Error Fiscal Quarter Not Maintained

Symptom

Account Key metric for Active Opportunities shows error.

Environment

SAP Sales Cloud and SAP Service Cloud Version 2 

Reproducing the Issue

  1. Go to the Menu.
  2. Select Account entity.
  3. Open any Account in detailed view.
  4. In Key metrics under Active Opportunity error shown.

Error: Fiscal Quarter not maintained.

Cause

Fiscal period like Year, Month & Date is not maintained in the system settings.

Resolution

  1. Select the profile Icon on top right.
  2. Click on Settings.
  3. Search Language, Region, and Currency.
  4. Go to Fiscal period.
  5. Maintain Fiscal Year, Quarter and period. 
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See Also

https://help.sap.com/docs/CX_NG_SVC/56436b4e8fa84dc8b4408c7795a012c4/8ecc5af8f1724ca095957ef1903bc955.html?locale=en-US&q=fiscal+period

Keywords

Fiscal period, Key metrics, Active Opportunities, Insights , KBA , CEC-CRM-INS , Embedded Insights for SAP Sales/Service Cloud , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions