Symptom
Account Key metric for Active Opportunities shows error.
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Reproducing the Issue
- Go to the Menu.
- Select Account entity.
- Open any Account in detailed view.
- In Key metrics under Active Opportunity error shown.
Error: Fiscal Quarter not maintained.
Cause
Fiscal period like Year, Month & Date is not maintained in the system settings.
Resolution
- Select the profile Icon on top right.
- Click on Settings.
- Search Language, Region, and Currency.
- Go to Fiscal period.
- Maintain Fiscal Year, Quarter and period.
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See Also
Keywords
Fiscal period, Key metrics, Active Opportunities, Insights , KBA , CEC-CRM-INS , Embedded Insights for SAP Sales/Service Cloud , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions