Symptom
When adding a hierarchy to an existing public dimension (which previously didn't have one), then filters in calculated measures that use this dimension are broken - instead of showing the correct selection for the original dimension, they start showing no (empty) selection for the first dimension in the model, from the list of available dimensions.
Environment
SAP Analytics Cloud 2024.21.7
Reproducing the Issue
- Open story
- Go to Edit mode
- Display the Right Side Panel and go to Measures
- Pick a measure from Story calculations.
- Go to Edit calculation;
- Note that selection context show a filter on dimension;
CHANGE 1:
- Go to Modeler > select a Public dimension;
- on Dimension Table section > Create hierarchy;
- add a parent-child hierarchy to it:
- Save it.
AFTER CHANGE 1:
- Back to the story > reload it;
- Display the Right Side Panel and go to Measures
- Pick measure from Story calculations.
- Go to Edit calculation;
- <<ISSUE>> notice that now the Dimension Filter is set another dimension with empty selection
As a result, the measure does not show data anymore
CHANGE 2:
- Go to Modeler > select a Public dimension;
- Delete hierarchy DataType created before
- Save it.
AFTER CHANGE 2:
- Back to the story > reload it;
- Display the Right Side Panel and go to Measures
- Pick a measure from Story calculations.
- Go to Edit calculation;
- Notice that the filter is correct again;
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.sap, https://hanacloudservices.cloud.sap, https://cloudanalytics.accounts.ondemand.com, https://hanacloudservices-us.accounts.ondemand.com, https://www.sap.com, https://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence, , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem