SAP Knowledge Base Article - Public

3541753 - Payment Information Error: "There's nothing to show yet" and "If needed, add the data yourself or contact HR." when user checks full profile - 2H 2024

Symptom

Payment Information Error: “There’s nothing to show yet" and "If needed, add the data yourself or contact HR.” when user checks full profile.

Environment

  • SAP SuccessFactors Employee Central - People Profile
  • SAP SuccessFactors Employee Central - Payment Information
  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to Company System and Logo Settings > Ensure that Full Profile is enabled for the Latest People Profile.
  2. Navigate to employee profile and observe Payment Information block.
  3. Error “There’s nothing to show yet" and "If needed, add the data yourself or contact HR.”
  4. Click on ‘Add Payment Information’ button, we will be able to see Payment Information details.

Resolution

  • Product Engineering is investigating a solution.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

INC10073108, 2H2024, KI2411, b2411, Latest people profile, Payment Information details, full profile, Add Payment Information, button, There’s nothing to show yet, If needed, add the data yourself or contact HR, Company System and Logo Settings 
, KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , Bug Filed

Product

SAP SuccessFactors Employee Central 2411