SAP Knowledge Base Article - Public

3541771 - 2H2024 - [DC30 Preview] New Feature 'External Candidate Authentication Using SAP Customer Data Cloud' Unavailable - Recruiting Management

Symptom

The settings for 'External Candidate Authentication Using SAP Customer Data Cloud' are not found in DC30 Preview instance.

  • Manage Recruiting Settings > Career Site Authentication using SAP Customer Data Cloud > Initiate Setup and Candidate Data Migration for SAP Customer Data Cloud setting
  • Manage Recruiting Settings > Career Site Authentication using SAP Customer Data Cloud > Enable SAP Customer Data Cloud based Authentication for External Candidates

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Manage Recruiting Settings.
  2. Unable to find the feature switch.
  • Manage Recruiting Settings > Career Site Authentication using SAP Customer Data Cloud > Initiate Setup and Candidate Data Migration for SAP Customer Data Cloud setting
  • Manage Recruiting Settings > Career Site Authentication using SAP Customer Data Cloud > Enable SAP Customer Data Cloud based Authentication for External Candidates

Cause

To Create Gigya sites in China data center, there is a requirement for explicit configuration separate than all other data centers like Europe and US. The site creation and provisioning fails with invalid Data center error for China DC.

Resolution

The fix for this issue is planned to be deployed with the patch [H2 2024 P6]. For patch timelines, please review SAP SuccessFactors Patches Knowledge Base

See Also

Keywords

RCM, CDC, Candidate, Authentication, SAP Customer Data Cloud, KI2411, RCM-145624 , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Known Error

Product

SAP SuccessFactors Recruiting 2411