Symptom
The settings for 'External Candidate Authentication Using SAP Customer Data Cloud' are not found in DC30 instances.
- Manage Recruiting Settings > Career Site Authentication using SAP Customer Data Cloud > Initiate Setup and Candidate Data Migration for SAP Customer Data Cloud setting
- Manage Recruiting Settings > Career Site Authentication using SAP Customer Data Cloud > Enable SAP Customer Data Cloud based Authentication for External Candidates
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Manage Recruiting Settings.
- Unable to find the feature switch.
- Manage Recruiting Settings > Career Site Authentication using SAP Customer Data Cloud > Initiate Setup and Candidate Data Migration for SAP Customer Data Cloud setting
- Manage Recruiting Settings > Career Site Authentication using SAP Customer Data Cloud > Enable SAP Customer Data Cloud based Authentication for External Candidates
Cause
To Create Gigya sites in China data center, there is a requirement for explicit configuration separate than all other data centers like Europe and US. The site creation and provisioning fails with invalid Data center error for China DC.
Resolution
The fix for this issue has been deployed with the patch [H2 2024 P9] (Preview: December 17th; Production: December 19th). However, the feature is not available yet as necessary configurations for the enablement need to be completed.
Currently, the Product Engineering team is collaborating with the SAP Customer Data Cloud (Gigya) team to update the configurations.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- What's New Viewer - External Candidate Authentication Using SAP Customer Data Cloud
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
RCM, CDC, Gigya, Candidate, Authentication, SAP Customer Data Cloud, KI2411, RCM-145624 , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Known Error