SAP Knowledge Base Article - Public

3541790 - Performance form can be sent to the next step with mandatory custom elements

Symptom

    Custom elements are not marked as required fields in the incomplete pod of the form and therefore form can be sent to the next step. Permissions are configured properly. 

    Environment

    SAP SuccessFactors Performance Management

    Reproducing the Issue

    • Open the impacted form right after launch/first time after routed to inbox
    • The incomplete pod is showing custom elements as being required 
    • Click on save and close/cancel
    • Reopen the form
    • The pod no longer displays custom elements and form can be sent to the next step without mandatory fields being completed

    Cause

    This is a configuration issue. 

    Custom Element’s list’s default name is not configured, while list default value is 'Unrated'. 

    Resolution

    If you wish to configure a default option for the dropdown, make sure to use the default "Custom Element's list's default name" field instead of the value field. The "Unrated" text will show up and fail on the validation.

    If you require the dropdown to have an empty option, leave both the default name and default value field empty. The validation will work as expected in such configuration.

    By any chance, when the required validation is enabled for the field, the default value field should not be configured.

    For more information please see guide Configuring Custom Fields

    See Also

    Keywords

    KI2411, custom element, incomplete pod, required, mandatory, custom, element, incomplete, pod, performance, form, custom field
    , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , LOD-SF-PM-FRM , Forms & Templates , How To

    Product

    SAP SuccessFactors Performance & Goals 2411