SAP Knowledge Base Article - Public

3541884 - Error "Can’t perform action. Please try again later." when recreating a service confirmation - SAP S/4HANA Cloud Public Edition

Symptom

Service order (with External Service Item) is released with a service confirmation auto-created. Then, the service confirmation is cancelled. When recreating a service confirmation manually, the following error message appears.
Can’t perform action. Please try again later.

Environment

SAP S/4HANA Cloud Public Edition

Resolution

For the "External Service" scenario, it is necessary to recreate a service item when re-creating the service confirmation. This is because service confirmations for such items cannot be manually created. Instead, service confirmation is created automatically.

Keywords

SAP S/4HANA Cloud Public Edition, Service Order, Service Confirmation, Cancel, Recreate, Error, Released, Completed, External Service Scenario, Perform Action, Try Again Later , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , CRM-S4-SRV-SCO-2CL , S4CRM: Service Confirmation (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions