3542072 - Missing Payments In Dunning Proposal.

• In the creation of a dunning proposal, certain payments are not included.
• The missing payments are those that have come due but are not reflected in the dunning proposal.

SAP Business ByDesign

1. Navigate to Receivables Work Center.
2. Proceed to the Dunning view.
3. Select the "All Dunning Proposals" view.
4. Search for and Dunning ID: XYZ (XYZ represents the Dunning ID).
5. Note that only invoices and credit notes that have fallen due are included, while payments that are awaiting lettering and have also come due are missing.

The system determines whether payments are included in the dunning run based on how they are categorized:

1. Increasing items (e.g., outgoing payments like checks or transactions categorized as liabilities with certain positive amounts) are excluded from the dunning process.
   
   This design ensures that increasing payments, which do not reduce the receivable balance, are not considered in the dunning run.

2. Decreasing items (e.g., incoming payments or transactions reducing liabilities) are included, as these align with the objective of reducing overdue receivables.

This behavior depends on the nature of the transaction amounts and the classification between Receivables and Payables.

This is the expected system behavior. To address the exclusion of specific payments:

Review Payment Categorization:

Verify the categorization of payments excluded from the dunning run (e.g., by examining bank statement entries and transaction amounts).

Dunning Proposal, Missing Payments, Receivables, Payables. , KBA , SRD-FIN-ACR , Receivables , How To