Symptom
Custom Help Text configured on multiattachmentselection fields on the Offer Detail, do not show the text configured.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to a Candidates Application
- Click Take Action → Offer Approval
- See that attachment fields have the Custom Help Text icon (Question mark icon)
- Click the question mark which should show the help text for that field
- The text doesn't appear
Resolution
This is a known issue that our Engineering Team have investigated. The Fix for this issue will be deployed in H1 2025 Release.
The dates are;
Preview: April 14th 2025
Production: May 16th 2025
See Also
RCM-145330
Keywords
Document, attachment, standalone, ot visible, empty. , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Known Error
Product
SAP SuccessFactors Recruiting all versions