Symptom
- Users must manually add each country individually in the DRTM Master data within SAP SuccessFactors Platform.
- Inquiry regarding the ability to import a list of countries instead of manual addition
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Navigate to Admin Center.
- Select Manage Data.
- Choose DRTM Master Data.
- Note that "Time Configuration for Country/Region-Based Data Retention" requires individual addition of each country to the list.
Cause
The system is designed to require individual addition of countries.
Resolution
- The current system design requires adding each country one by one.
- More details on the configuration can be checked on Configuring Retention Times for Specific Types of Data | SAP Help Portal.
See Also
Refer to the following resources for additional information:
- Configuring Retention Times for Specific Types of Data | SAP Help Portal
- KBA 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
Keywords
SAP SuccessFactors Platform, DRTM Master data, import, country list, data retention management, manual addition, time configuration. , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem
Product
SAP SuccessFactors Platform all versions
SAP Knowledge Base Article - Public