SAP Knowledge Base Article - Public

3542130 - 2H2024 - Error when Selecting Print Preview button on Job Requisition Details Page - Recruiting Management

Symptom

  • An error occurs when trying to access the print preview of a job requisition in SAP SuccessFactors Recruiting.
  • The error message displayed is: "The document you are trying to access is no longer in this folder. It may have been already acted upon, moved to another folder, or deleted, or the link you are trying to follow may be invalid."

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Job Requisitions > Job Requisition Details
  2. Click the Print Preview button icon on the top right corner
  3. Note the error occurs

Cause

Release related issue 

Resolution

The engineering team have provided a code fix for this issue and it will be resolved in the H2 2024 P6  release patch.

Preview: 26-Nov-24
Production: 28-Nov-24

See Also

Keywords

 Recruiting, Job Requisition, Print Preview, Error, Access Issue, document no longer, another folder , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM , Recruiting Management , Known Error

Product

SAP SuccessFactors Recruiting 2411