SAP Knowledge Base Article - Public

3542160 - After optimizing a story, it is unable to save the hierarchy expansion level for each item.

Symptom

 After optimizing SAC, if opening each hierarchical item of a chart in edit mode and save it, the changes are not saved.

 Before optimizing SAC, it was possible to open and save only the items wanted to expand the hierarchy.

Environment

SAP Analytics Cloud 2024.15.13

Reproducing the Issue

  1. open a story;
  2. switch to EDIT mode;
  3. expand any of the hierarchies;
  4. save the story;
  5. navigate to the Home screen and open the story again;
  6. <ISSUE> the expanded hierarchy are not being retained even after save it.
    notice that on view mode, if open any of hierarchy and navigate to File menu , there is an ' ! ' icon which says that there are unsaved changes and need to switch to edit mode to save it. Despite doing this, the expanded hierarchies are not being saved.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.saphttps://hanacloudservices.cloud.saphttps://cloudanalytics.accounts.ondemand.comhttps://hanacloudservices-us.accounts.ondemand.comhttps://www.sap.comhttps://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence, , KBA , LOD-ANA-DES , Story Design & Visualizations , Bug Filed

Product

SAP Analytics Cloud 1.0