Symptom
After optimizing SAC, if opening each hierarchical item of a chart in edit mode and save it, the changes are not saved.
Before optimizing SAC, it was possible to open and save only the items wanted to expand the hierarchy.
Environment
SAP Analytics Cloud 2024.15.13
Reproducing the Issue
- open a story;
- switch to EDIT mode;
- expand any of the hierarchies;
- save the story;
- navigate to the Home screen and open the story again;
- <ISSUE> the expanded hierarchy are not being retained even after save it.
notice that on view mode, if open any of hierarchy and navigate to File menu , there is an ' ! ' icon which says that there are unsaved changes and need to switch to edit mode to save it. Despite doing this, the expanded hierarchies are not being saved.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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