SAP Knowledge Base Article - Public

3542228 - Pre-Notifications that do not have the specified payment method are sent

Symptom

In the app Manage Automatic Payments, Pre-Notifications that do not have the specified payment method are sent.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to the app Manage Automatic Payments
  2. Create a parameter
  3. Enter a payment method that requires a SEPA mandate
  4. Check the Direct Debit Pre-Notification option
  5. Save
  6. Schedule -> Schedule Pre-Notification (Not Proposal)

Cause

The system selects all payment methods if scheduling Pre-Notification without running the payment proposal in advance.

Resolution

The fix date is to be determined.

Follow the steps below for a workaround:

1. Go to the app Output Parameter Determination

2. Show Rules for: SEPA Direct Debit Pre-Notifications

3. Determination Step: Output Type

4. Click on "Edit" button

5. Click on "Table Settings" button

6. Click on "Insert Column" -> "From Context Data Objects.."

7. Select object "Payment Doc.No." and click on the next two "OK" buttons.

8. Click on the "..." button and set the condition value to "is not initial"

9. Click on "Activate" button

Keywords

Pre-Notifications, direct debit, Manage Automatic Payments, SEPA mandate , KBA , FI-AP-AP-B-2CL , Payment Progam / Payment transfer (DE, JP, US) (Public Cld) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions