Symptom
When entering any user profile, the Personal Information portlet does not load, and the systems pops out the Application Error message.
Environment
- SAP SuccessFactors Employee Central - People Profile
- SAP SuccessFactors Employee Central - Personal Information
Reproducing the Issue
- Navigate to employee profile of user.
- Scroll down to view the Personal Information.
- Application error pops out.
Resolution
- Product Engineering team has resolved issue and you should not got this error any more.
- Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
INC10090793, 2H2024, KI2411, b2411, personal information, error, application error, com.successfactors.fo.bean.eo.TerritoryEO#232, No row with the given identifier exists, fingerprint, c6b64ddbf9f406951de6a8be55966588d0af03a6, Unhandled error while preparing or performing service layer call, scroll down, navigate
, KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , LOD-SF-EC-PER , Person Data (All Person Data Types) , Known Error
Product
SAP SuccessFactors Employee Central 2411