SAP Knowledge Base Article - Public

3542268 - Application Error when user navigates to Personal Information - 2H 2024

Symptom

When entering any user profile, the Personal Information portlet does not load, and the systems pops out the Application Error message. 

Environment

  • SAP SuccessFactors Employee Central - People Profile
  • SAP SuccessFactors Employee Central - Personal Information

Reproducing the Issue

  1. Navigate to employee profile of user.
  2. Scroll down to view the Personal Information.
  3. Application error pops out.

Resolution

  • Product Engineering team has resolved issue and you should not got this error any more.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

INC10090793, 2H2024, KI2411, b2411, personal information, error, application error, com.successfactors.fo.bean.eo.TerritoryEO#232, No row with the given identifier exists, fingerprint, c6b64ddbf9f406951de6a8be55966588d0af03a6, Unhandled error while preparing or performing service layer call, scroll down, navigate
, KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , LOD-SF-EC-PER , Person Data (All Person Data Types) , Known Error

Product

SAP SuccessFactors Employee Central 2411